# Privacy Policy

Effective Date: 06/18/2026

Business Name: Robertson Junk Removal

Website: https://robertsonjunkremoval.online/junk-removal

respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we share it, and what rights you have regarding your information.

## 1. Information We Collect

We may collect the following types of information when you visit our website, submit a form, request a quote, book a service, make a payment, or communicate with us:

- Full name

- Email address

- Phone number

- Service address or billing address

- Payment-related information

- Project or service details

- Messages, form submissions, and customer support communications

- IP address

- Device and browser information

- Website usage data

- Cookies, pixels, and tracking data

We may also collect information automatically through cookies, analytics tools, advertising platforms, and similar tracking technologies.

## 2. How We Use Your Information

We use your information to:

- Respond to inquiries and quote requests

- Schedule and deliver services

- Process payments

- Send appointment confirmations, reminders, and service updates

- Communicate with you by phone, email, or text message

- Improve our website, marketing, and customer experience

- Run advertising and remarketing campaigns

- Analyze website performance and visitor behavior

- Prevent fraud, protect our business, and comply with legal obligations

With your consent, we may send marketing messages, promotions, or follow-up communications. You may opt out at any time.

##3. Sharing and Selling Information

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.  We do not share, sell, lend or lease any of the information that uniquely identifies a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.

## 4. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to:

- Understand how visitors use our website

- Improve website performance

- Remember user preferences

- Measure advertising effectiveness

- Retarget visitors with relevant ads

These technologies may be provided by platforms such as Google, Meta/Facebook, or other advertising and analytics providers.

You can disable cookies through your browser settings. You may also adjust your advertising preferences directly through the relevant advertising platforms.

## 5. Data Retention

We keep personal information only as long as necessary for business, legal, tax, accounting, and service-related purposes.

This may include retaining customer records, quote history, payment records, communications, and service documentation for a reasonable period after services are completed.

When information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal obligations.

## 6. Security Measures

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

## 7. Your Privacy Rights

Depending on your location, you may have the right to:

- Request access to the personal information we have about you

- Request correction of inaccurate information

- Request deletion of your personal information

- Opt out of marketing communications

- Opt out of certain cookies or tracking technologies

- Withdraw consent for SMS or email marketing

To make a privacy request, contact us using the information below.

## 9. Links to Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

## 10. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

Your continued use of our website or services after changes are posted means you accept the updated policy.

## 12. Contact Information

For privacy-related questions or requests, contact us at:

Business Name: Robertson Junk Removal LLC
Email: [email protected]

Phone: (231) 667-2952

## 13.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.